Laura was calm and reassuring

The Plainview Old Bethpage Library recently upgraded our website to Joomla 3.4 from an older version of the software. When we decided to upgrade, I had just taken over management of the website, and wasn't very familiar with Joomla. Laura was calm and reassuring, and I felt comfortable going into unchartered territory. Laura spent hours with me going over every page of the website to make sure everything was brought over to the staging site correctly. When something had to be corrected or changed on the new site,  Laura walked me through it so I could do it in the future, rather than take the easy route and do it herself. The update went very smoothly, with no down time or glitches for our patrons. Now, when I have a question, Laura gets back to me quickly, and is always willingly to make any adjustments I or anyone in our library asks for. Laura's work is creative and professional, and our website is modern, attractive, and easy to navigate.